Blame can create the illusion of control. If harm can be attributed to one person, organisations can feel psychologically protected from confronting a far more uncomfortable reality......
Workplace bullying in healthcare is often explained away as an issue with a few individuals. But when 70% of nurses report experiencing bullying, harassment or abuse, that explanation does not hold....
I’ve seen first-hand how hard it is to translate survey results into real action. Every NHS trust dutifully runs the NHS National Survey each year, but are leaders actively using it to improve workplace culture, or just going through the motions?...
Lessons from the 2022 NHS staff survey results...