You can’t fix a culture you’re actively harming. But many leaders try. They commission values exercises. They launch listening surveys. They fund training programmes on respect, civility or psychological safety. But at the same time, their own behaviour quietly undermines all of...

An NHS Trust was recently ordered to pay £29,000 in compensation after an employee was repeatedly mocked and called “Darth Vader” by colleagues. The tribunal ruled it wasn't harmless fun. It was exclusion. It was bullying. And it reflected a wider issue within the team’s culture.If you work...